Account Operations Specialist, EU 3P Export
Job Description
Are you looking to join a community of professionals that support the growth of Selling Partners’ businesses? Amazon is looking for an Account Operations Specialist to join its EU 3P Export Marketplace Team in Germany.
Today more than 58% of worldwide purchases from Amazon’s sites are made from third party sellers. Our customers can choose from more than 100 million distinct products on Amazon. That vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the Amazon Marketplace.
Your role will be focused on contributing to business growth through building Selling Partner relationships, performing business & data evaluation & analytics; providing operations support to our Account Management team, being able to build process improvements in how we gather and use our data. In addition, you will drive various fast-paced projects and initiatives across the organization and locales and improve both sellers’ and customers’ experience.
Key job responsibilities
In this role you will do both:
• Help selling partners recognize further potential and support them to grow their businesses internationally.
• Support the Account Management team with data validation, trouble shooting defects, the construction of mechanisms to monitor and track performance and quality of our work.
Success in this role requires a strong ability to analyze and drive data while maintaining a strategic business mindset to support sellers in unlocking growth opportunities through identified levers. You must be proactive, capable of quick decision-making, and adept at designing and leading scalable, impactful solutions that drive results.
Key job responsibilities
• Supports Sellers growth by engaging Sellers and pitching Sellers on different growth levers.
• Supports the EU Export Account Management Team, identifying defect trends and raising improvement suggestions (i.e. building or improving existing reporting tools/mechanisms)
• Demonstrates high attention to detail, with a data driven approach.
Basic Qualifications
- Fluent in English
- Bachelor’s degree in business analytics, data analytics, business administration or equivalent experience
- Excellent organizational, interpersonal, and communication (written and verbal) skills
- Strong Excel skills (V-Look Up, Pivots, high volume of data validation, etc.)
Preferred Qualifications
- Experience with trouble shooting raised in CRM
- SQL fluency is an advantage
- Proven quantitative analytical capability and project management skills in addition to being customer focused, extremely detail-oriented, and able to effectively prioritize and multi-task
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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