AWS Recruiting Coordinator
Job Description
This is a full-time, in-person (not virtual), permanent role based in SJO10 building in San Jose, Costa Rica and does not offer relocation benefits.
The AWS Recruiting Coordinator (RC) serves as one of the very first impressions for candidates when applying to Amazon and plays a crucial role in managing high-volume interview scheduling and serves as the main point of contact between candidates, recruiters and interviewers when applying to AWS. This position requires multi-tasking and case-management abilities to coordinate interviewer and candidate agendas across multiple time zones while maintaining a seamless and positive experience throughout the hiring process.
The selected candidate(s) will directly interact with Sourcing Recruiters, Recruiting Business Partners (RBP), Hiring Managers (HM) and Bar Raisers (BR) and manage an active e-mail inbox and Slack/Chime messaging, responding promptly to requests within established SLAs, and handle calendar logistics for stakeholders, including assertive communication with appropriate meeting links and documentation.
In this fast-paced role, the Recruiting Coordinator must maintain clear and constant communication with candidates, hiring managers, and interview panels. They are responsible for sending detailed interview-related information, managing last-minute schedule changes, and ensuring all participants have the necessary information to connect to their job interview. A successful Recruiting Coordinator demonstrates attention to detail while managing multiple concurrent scheduling requests, maintaining accurate records, and generating reports on interview metrics and efficiency.
The selected RC should possess process orientation, written and verbal communication skills and problem-solving experience, how and what to prioritize, flexibility to adapt to changing circumstances, capability to work under pressure while maintaining accuracy and a team-culture collaboration mindset.
Performance in this role is measured through various metrics, including interview scheduling accuracy, response rate requests, candidate satisfaction scores, and the volume of interviews successfully coordinated. The Recruiting Coordinator must be process-oriented yet flexible, maintaining a positive attitude while managing competing priorities in a high-stakes environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Key job responsibilities
- Scheduling virtual and in-person interviews and debrief events.
- Working directly with candidates, hiring managers, business stakeholders and in some cases arranging travel for candidates located outside of the city of the role, if required.
- Partner with Recruiters on SLAs (Service Level Agreements) to respond successfully to business demands.
- Providing follow-up correspondence to candidates on interview status.
- Identifying opportunities for improving candidate experience, automation and scheduling efficiency.
- To provide training/onboarding support to new peers in the role.
- Assisting in the coordination of other recruiting activities as needed.
About the team
Prior applying, please consider the following:
- Selected candidate(s) will be required to work 5x days per week from the SJO10 office in Calle Blancos.
- Only schedule(s) available are Mon-Fri only: 7:00am-4:00pm [OR] 8:00am-5:00pm [OR] 9:00am-6:00pm.
- Amazon is a multinational technology company with English as its core business language and your interviewer may be located in a different jurisdiction. CVs must be submitted in English in order to be eligible for consideration.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- 3+ years of working experience in high-volume case management roles: Customer Service, Procurement, Event Coordination, Investigation.
- Work experience in MS Office tools and reporting.
- Advanced English proficiency (written and verbal B2+ or higher).
Preferred Qualifications
- University bachelor's degree in Business Administration, Psychology and/or Human Resources.
- Work experience in Recruitment or Human Resources.
- Work experience in peer training, coaching and/or mentoring.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.