Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team at Amazon Web Services (AWS) is looking for a Controls Deployment & Service (CDS) Engineers to deliver and support data center building automation systems, such as Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS). CDS Engineers work to deploy and service building automation systems, to ensure the health of our data centers. As a CDS Engineer, you may oversee deployment of a new BMS or EPMS as part of a new data center build, deliver projects to upgrade an existing data center owned or leased by Amazon, or deliver projects to upgrade colocated data centers with Amazon hardware. As a CDS Engineer, you may also be required to provide local servicing expertise to our fleet or data centers in your region, and occasionally assist with global support. Successfully working as a CDS Engineer will also require you to partner effectively with the many teams at Amazon that make our data center deployments and operations a success, including Construction, Commissioning, Critical Projects, Data Center Operations, Procurement, Program Management, Design, and Engineering teams, as well as maintaining strong relationships with our vendors.
Key job responsibilities
- Deployment of data center controls, on time, with effective management of vendors to ensure minimal defects at the point of Power and Facilities Hand-Off (PFHO)
- Delivery of critical projects to upgrade data center automation
- Service and support provided to partner teams, providing diagnosis and resolution of Loss of Visibility (LOV), Loss of Resilience (LOR), Large Scale Event (LSE), Critical Scale Event (CSE), and other operations impacting events Resolution of tasks within predefined Service Level Agreements (SLAs)
- Delivery of further initiatives to improve the efficiency of our data centers or our operations procedures
A day in the life
* Join the cloud leader: Customers are choosing AWS over other providers because it has a lot more functionality, the largest and most vibrant community of customers and partners, the most proven operational and security expertise, and the business is innovating at a faster clip—especially in new areas such as Machine Learning and Artificial Intelligence, the Internet of Things, Serverless Computing, and custom-designed processors and chips.
* Be at the nexus of action: Your involvement in data center delivery will be mission-critical to the successful deployment of our data centers. You won’t just be observing from the sidelines; you’ll be representing Amazon, building relationships across a wide variety of internal and external stakeholders.
* Build at scale: Build and operate infrastructure at an enormous scale, participating in Amazon’s global presence.
* Your unique background will be an asset: At Amazon, our ability to innovate on behalf of our global customers and communities is dependent upon the skills, perspectives, and knowledge of people from all backgrounds.
* Continuous growth and learning: You may not be an expert in AWS when you join our company, but you will have support to become one. Benefit from direct access to industry-leading specialists, latest training materials, and courses to propel your career.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About the team
The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems which monitor and ensure the health of our data centers. APAC CDS’ mission is to safely provide our customers with the unmatched reliability, security, and performance that AWS is known for. APAC CDS covers six business domains of deployments, projects, service, colo, on-call support, and management. As Amazonians, we work in a competitive environment. Our customers are always beautifully, wonderfully dissatisfied. Being successful in our roles is not just about doing our jobs well, but also evolving and innovating. Change is the only constant, and applies to our customers, our roles, our team organization, our tools, and our mechanisms.
Basic Qualifications
1. Controls system: experience building unified automated control system for enterprise level clients, consolidating equipment and subsystems; hardware, software, networking products from multiple vendors, ability to understand PID loop tuning, feedback theory, and industry standard programming: Ladder Logic, Function Block Diagram, Sequential Function Chart, Script Programming Languages
2. Project management: ability to understand electrical diagrams, control diagrams, control networks schematics, control panel Bill of Materials (BoM), control panel schematics, experience in inspection, testing and commissioning, ability to manage project scope, schedule, cost, stakeholder expectations, vendor/sub-contractors, multiple concurrent deliverables.
3. Language skills: Business level English and intermediate level Japanese
Preferred Qualifications
1. Critical environments experience: data centers (preferred) or other critical environments (defense, pharmaceutical, hospitals, research laboratories, oil and gas)
2. Electrical or mechanical controls systems experience
3. Controls construction or service experience, in one or more of:
- Controls system architecture design
- Controls system installation
- Controls quotation and procurement
4. Controls technology experience, with three years experience in one or more of:
- Building Management Systems (BMS)
a. Siemens: Apogee
b. Honeywell: Building Controls
c. Trend: Building Controls
d. Schneider Electric: Struxureware/EcoStruxure
e. Rockwell Automation: FactoryTalk
f. Tridium: Niagara
g. Johnson Controls: Metasys
- Electrical Power Monitoring Systems (EPMS)
a. Eaton: Foreseer
b. ABB: Decathlon
c. Schneider Electric: PowerLogic/Power Monitoring Expert
d. Inductive Automation: Ignition
- Industrial Protocols: BACnet, Modbus, LON
5. Education and certification:
- B.S. in Electrical or Mechanical Engineering, or related discipline
- Project Management Professional (PMP), PRINCE2, or related project management certification
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.