Mgr, Paid MC, E&ITS, Amazon Marketplace Paid Services
Job Description
Amazon Marketplace Paid Services (AMPS) provides world-class, holistic account management services and our mission is to be the preferred choice for Selling Partners (SPs) to grow their businesses on Amazon. The AMPS program is designed to enhance the customer and SP experience on Amazon. We empower our Merchant Consultants (MCs) to work directly with SPs to help them improve the value, selection, and convenience of their offerings. Our team is committed to driving innovation across technology, process, and people to grow the AMPS program, increase SP engagement and satisfaction, and deliver impactful solutions.
AMPS is looking for a leader to join us as a ‘Mgr, Paid MC, E&ITS’ to develop and scale our Paid Services business launched in 2020.
The candidate will be responsible for setting the overall goal and strategy to support SPs to grow their business through our service, especially in the E&ITS category, and drive key decisions to accelerate topline growth. You will play a key role in the development of our portfolio of Paid Services solutions working with cross-functional teams and colleagues in the US, EU and China, in addition to Japan.
The ideal candidate is a hands-on senior leader who excels at data-driven decision making; thrives in a high-performance culture; embraces ambiguity with critical thinking; collaborates effectively and influence leaders in Japan and worldwide, both in Amazon as well as outside of Amazon; and ultimately delivers results through constant innovation and flawless execution.
Key job responsibilities
• Manage the topline for the E&ITS category within the AMPS managed Sellers, and drive key decisions to accelerate topline growth.
• Build strong relationship with brands in the category. Create feedback mechanisms to ensure we are able to identify gaps and address them timely.
• Identify growth opportunities. Create plans to achieve those targets and rally the organization to deliver on them.
• Set up overall business goals. Define and review goals and targets for every one of your team members. Hire and develop talent within the team. Build a high-performing team.
• Proactively identify and resolve strategic issues that may impair the team's ability to meet business goals, and escalate quickly to remove blockers
• Manage monthly, quarterly and annual planning cycles in partnership with Finance and the rest of the Amazon organization.
• Create effective mechanisms to track key inputs to the business and report closely on their progress
Basic Qualifications
- 5+ years of team management experience
- Proven track record of managing teams and hiring and developing talent
- Minimum 8 years of working experience, ideally in project management, consulting or sales
- Proven track record of managing teams and hiring and developing talent
- Passion for metrics and quantitative analysis, and ability to turn analysis into action plans
- Relentless commitment to business goals and delivering results by influencing others and rolling up your sleeves
- Ability to deal with ambiguity, and respond flexibly to changes, in a very fast-paced, international environment
- Japanese – native level / English – business level including verbal and written communication
- Bachelor’s degree
Preferred Qualifications
- Work experience in retail and/or e-commerce
- An MBA or equivalent Master’s degree
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