Sign Up | Login

Order Management Team Leader - Italian Speaker (m/f/d)

Amadora, 11
Portugal
Job Description

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our goal is to optimize processes and provide services driven by expertise, in areas such as business administration, human resources, supply chain management, sales, marketing, and engineering. Through innovation and digitalization, we facilitate the achievement of a successful and sustainable transformation.

In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries. Check here, and get to know more about GBS.

Our Opportunity-to-Cash business line provides a variety of transactional and digital services - from lead generation to the collection of incoming payments. We also provide services related to Quotation, Offer and Contract Management, Order Management & Logistics, Cash Collection, and much more!


Are you ready to be part of the change? Come join us!


Your mission will be…

  • Assure the execution of more complex activities (e.g. special customers handling, controls and reporting), oversee and supervise dedicated operations and processes within an assigned team;
  • Identify Talent, manage / be involved in succession planning, promote diversity, motivation and engagement in an assigned team; To give feedback to team members regarding individual performance and personal development options;
  • Ensure adherence to defined guidelines, processes and procedures;
  • Prioritize and assign tasks to ensure that the team’s resources are used effectively, and that work schedules and targets are met; To live lean governance and foster process improvement and simplification / optimization measures;
  • Manage escalations within defined procedures;
  • Contribute to resource planning and allocation;
  • Manage the team’s KPIs and BVIs;
  • Lead and coordinate Performance Review Meetings with customers / partners;
  • Support the implementation of the business line roadmap/ strategy in strong alignment with my Management.

 

We are looking for someone with…

  • A relevant educational / academic degree or equivalent experience for the function;
  • Between 2 - 5 years of experience in Siemens or in similar functions in other companies;
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word);
  • Proficiency in Italian and English – minimum C2 level (able to communicate freely with customers and sales managers);
  • SAP knowledge (Module SD/MM/FI, others will be a plus);
  • Finance, Business Analysis, Cost accounting;
  • To be People oriented;
  • To be a Team Player with a strong customer focus and results & quality orientation; To create an open environment;
  • Good communication skills;
  • Analytical thinking;
  • To be honest and transparent in every situation, positive or difficult;
  • To be bold, decisive and courageous;
  • Good business and social networking skills;
  • To be curious about new technologies and trends;
  • Good organization skills;
  • A continuous learning attitude;
  • Driving innovation with digital mindset.

 

What you can expect from us…

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.


What makes us proud as an employer:

·        Merco – Companies and Leaders with the Best Reputation in Portugal (#1 Tecnology/Manufacturing)

·        Forbes – World’s Best Employers (#1 Engineering & Manufacturing)

·        LinkedIn – LinkedIn Top Companies (#2)

·        OnStrategy – REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services)

·        Fortune – World’s Most Admired Companies (#1 Industrial Machinery)

·        SSON – Top 20 most admired Shared Services Organizations and Global Business Services in 2024


Please attach your CV in English.

#Siemens #PeopleAtSiemens #GBSpartnerofchoice

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!