Principal Program Manager, Pricing
Job Description
Do you want to play a key role in shaping the future of business owners in Last Mile delivery across APAC? Are you looking for a role where you can have a long-term impact on the business and society? We are seeking a senior leader to lead our Pricing team for the Delivery Service Partner (DSP) organization.
As the Principal Program Manager, you will create the vision, strategy, and execute the plan for pricing and rate cards for DSPs across APAC. This highly visible role will be responsible for all pricing models that drive the cost structure for APAC DSP and build incentive strategies that deliver capacity growth and flexibility. You will align WW partner teams across Program, Product, and Technology on your vision, deliver through you, your team and others, and provide long-term scalable solutions.
At Amazon Logistics (AMZL) our mission is to be the most customer-centric company on earth, and provide our customers with the best experience possible. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service by pioneering new products and offerings in the last mile delivery space.
More Information
・Department: Last Mile (AMZL)
・Job: Program / Project Management
・Location: Tokyo Office
*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Key job responsibilities
· Leading strategic programs and initiatives that will drive our DSP Pricing program, shaping the way we compensate our delivery partners across APAC.
· Developing processes and mechanisms that address challenges and enable us to scale our growing business.
· Conducting root cause analysis that allows us to understand the financial health of our delivery network, and develop processes to drive these analyses at scale.
· Reporting to senior leadership on key metrics and program updates, with the ability to synthesize data into actionable insights and recommendations.
A day in the life
We're seeking an innovative leader who can revolutionize our pricing strategy in a rapidly evolving last-mile delivery landscape. Not only fundamental pricing problem solving, the ideal candidate will be a visionary thinker with a passion for leveraging cutting-edge technologies like AI and predictive analytics to create dynamic, market-responsive pricing models. You should have a proven track record of implementing data-driven, agile pricing solutions that adapt to real-time market conditions and consumer behavior.
Your expertise should extend to emerging trends in the gig economy and the ability to design flexible pricing structures that attract and retain delivery partners in a competitive market. As a key driver of our business's future, you'll need to be adept at navigating ambiguity, collaborating across diverse teams, and communicating complex strategies to all levels of the organization. If you're excited about pioneering innovative pricing approaches that could redefine the industry standard and drive our long-term growth in an ever-changing economy, we want to hear from you.
About the team
The DSP Programs (PGM) is a core strategic unit within Amazon Logistics, overseeing Amazon's in-house last mile delivery services. Our scope extends beyond program management to product development and solution creation, addressing challenges in the dynamic logistics landscape across Japan and APAC. We drive initiatives and processes that foster network growth and expansion in delivery services.
DSP Pricing function is responsible for developing and maintaining pricing structure, amount, and methodology. It is part of the rapidly growing organization which works to optimize our end-to-end relationships with the partners who deliver directly to our customers.
Our team is diverse. Our culture is characterized by a hands-on, low-ego approach, and emphasizing continuous improvement through close collaboration. We operate with a high degree of mutual trust and support, consistently proposing innovative working methods and solutions. Our commitment to personal and collective growth is evident in how we develop our people, expand our knowledge base, share insights, evolve our practices, and achieve results together.
Basic Qualifications
- 8+ years of program or project management experience
- Bachelor's degree
- Experience managing, analyzing and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Business level of English
Preferred Qualifications
- Experience delivering projects within scope, time, budget and quality
- MBA
- Excited about working in a diverse group and contributing to an inclusive culture
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.