Product Operations Manager, Paid Service
Job Description
We are seeking a talented, data driven, and proven successful Product Manager to support Global Selling team in Asia, with stakeholder teams worldwide across various functions. The Product Manager will be a key person to shape Global Seller Experience, drive Seller growth and success. The ideal candidate should be able to work in a cross functional, fast-paced environment; has strong product management and communication skills.
Key job responsibilities
- Identify and predict pain points and fundamental needs through analysis covering Voice-of-Seller, destination marketplace changes, performance metrics, global selling trend, and competitors
- Invent solutions that are scalable and drive long-term impact, while defining practical and optimized milestones to execute
- Prioritize features effectively based on top-down business objectives and bottom-up Seller needs; own the roadmap of an entire product
- Empower sales and marketing by developing sales strategy, defining Seller segment, and providing tools to increase productivity
- Establish strong relationship and trust with global stakeholders to share methodology, gain support, and introduce new features to benefit CN Sellers
Basic Qualifications
- 5+ years’ experience in 2B Product/Program management or Consulting
- Outstanding verbal and written communication and collaboration skills in Chinese and English
- Ability to deal with ambiguity, dive deep independently on broad scope issues
- Superior analytical skills. Demonstrated ability to acquire/interpret data and make business recommendations
- Ability to manage, prioritize and execute multiple projects in a fast-paced environment with multiple priorities and tight deadlines
- Demonstrated ability to manage the entire product life cycle from concept to launch
- Genuine and intense customer focus
Preferred Qualifications
- MBA from top tier school
- Experience in CRM and business development for 2B services
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