Program Manager , ASIN Journey, Retail Operations & Initiatives
Job Description
At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.
In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’. Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women at Amazon, Glamazon (LGBTQIAPN+) and People With Disabilities.
The ASIN Journey team at Amazon Brazil is looking for highly motivated, talented and data driven Program Manager to support our Selling Partners and internal teams to navigate the steps to ensure the SKUs (ASINs) are buyable for end customers.
Everyday Selling Partners are adding new products to Amazon's catalog and systems and interfaces, and we target mechanisms to ensure the ASINs availability in a fast and seamless manner.
The core responsibilities for this position is to manage the 'catalog creation to buyable success program' which includes:
- 1) monitor the multiple flywheel success metrics (improvements, period over period improvements, bottlenecks, new events) and support;
- 2) creating and leading internal programs to release ASIN blockers;
- 3) map and deliver short term actions that supports a seamless flywheel journey and prevent defects;
- 4) define training content to support catalog creation to buyable;
- 5) report results and evolution to leadership.
Basic Qualifications
- 4+ years of program or project management experience
- 4+ years of working cross functionally with tech and non-tech teams experience
- 4+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Advanced English proficiency
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience building processes, project management, and schedules