Job Description
**#GreatMindsDon’tThinkAlike** At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
**About the Role**
Uber Eats Taiwan is seeking a Sales Operations Analyst to join our rapidly growing Taiwan team. Our priority is to help our customer-facing sales team sell more effectively and efficiently through analytics and process improvement.
Additionally, you will be regularly interfacing with Global & Regional teams while managing sales projects related for Taiwan and driving internal cross-functional planning.
The role faces a wide range of opportunities and challenges, with ambitious goals for the coming years. Unlocking and addressing these will require strategic thinking, operational excellence and organizational agility.
**Your Impact in Role**
- Act as the local Salesforce Subject Matter Expert to sellers who run into Salesforce challenges or need additional support, by working with regional sales sops & system teams to identify root causes and propose solutions
- Proactively evaluate system or tool enhancement needs to streamline end-to-end processes or prevent recurring issues
- Lead cross-functional initiatives, employing strong project management, stakeholder management and teamwork skills to successfully execute in a constantly changing and complex environment
- Provide structured training to sales teams on new tools, products, or Salesforce features. Ensure the best practices are followed and compliance requirements are met.
**The Experience You'll Bring**
- Minimum of 4 years experience of sales operations or program manager
- Experienced in operational process improvement or operation engagement
- Experienced with Salesforce processes and reporting; ability to clearly call out problem statements and develop analysis based on data in a scalable manner
- Excellent written and verbal communication skills
- Mandarin (Native) and English (Business)
**Preferred Qualifications**
- Experience with R, Python, Tableau or handling large datasets for advanced analytics
- Experienced working in a start-up or tech environment. You must thrive in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves to implementation
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).