Job Description
**About the Role**
As a member of the Global Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our OFD commercial team members. You will help design, develop, and deliver training programs, as well as support creation and implementation of revenue enablement programs that ensure we are maximizing commercial productivity.
You will report directly to the Head of Sales Training and Enablement LATAM, and will partner very closely with the global, regional and country-level Commercial Leadership team.
What You'll Do
- Manage the implementation of key training enablement programs for sales and account management teams across the Latam region. This includes new hire onboarding, product and systems training, sales skill development, partner management, general go-to-market support and other enablement tools.
- You will work directly with key stakeholders across sales, account management, commercial operations, HR, product, and other teams to complete regular training needs analysis to align on priorities and learning needs.
- You will be responsible for helping design and deliver training and documentation that support the deployment and adoption of sales productivity tools, products, processes, and other resources. This will involve scheduling and hosting training, in collaboration with the central team,
- Create and maintain learning content both independently and in partnership with the central instructional design team.
- Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
- Always be learner-first, ensuring that your programs not only drive expected performance but are also a good use of time and Uber resources, ensuring that your learners are receiving the knowledge and tools they need to perform optimally.
- Define performance goals and track impact of your programs in achieving improved organizational outcomes
- Field ad hoc content and support requests from the Commercial and Commercial Operations teams and prioritize activities based on these requests.
- Establish a broad network across the organization that allows you to easily identify internal best practices and rapidly scale & deploy these.
What You'll Need
- 3-5 years of professional experience in sales, account management, or other relevant sales experience.
- Experience in sales training and/or learning & development.
- Clear communication skills. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.
- Solid project management skills and balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength.
- Experience in coaching and developing others is preferred.
- Experience in building training content for both F2F sessions and eLearning is preferred.
- Highly curious and a quick learner who thrives in a dynamic and fast-paced globally collaborative environment.
- You must thrive in a fast-paced environment and have the ability to switch from high-level program strategy to rolling up your sleeves through to implementation.
- Ability to create and deploy learning and enablement tools in a variety of formats. Experience with content creation tools, learning management, and sales enablement tools is a plus.
- Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools, a plus.
- Experience building end-to-end enablement tools and processes based on insights and data
- Availability to travel the 30% of time
- Fluent in Spanish and English.
Bonus Points
- Experience in Training & Development is a plus
- Experience working in global tech organizations
- Experience as a sales coach or front-line manager of sales teams
- Experience in change management
- Speaking Portugese as a third language is a plus
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).