A team that is part of the change
We embrace the power of change to create value and shared success for our clients, employees, shareholders, partners, and communities. We rely on the world's largest network of advanced technology centers and intelligent operations.
Provoking change in the market
We work together globally to make a world of difference. Accenture is a global professional services company leading in solutions for digital, cloud, and security. By combining unparalleled expertise and specialized skills in over 40 sectors, we offer services in Strategy and Consulting, Technology, Operations, Industry X, and Accenture Song.
As we work together, change becomes the most dynamic and powerful source of progress you have. We are more than 738,000 people present in over 120 countries, committed to making innovation every day and transforming the world into a better place for people.
Join us – Corporate Functions
Be part of the team that delivers 360º value to our people, clients, and communities. More than working in a multidisciplinary team, your roles and responsibilities will include supporting the strategy, creation, and innovation of personalized deliveries. All Corporate Functions professionals receive dedicated training to broaden their business vision and develop technical skills. Over $900 million is invested in the training and development of our people.
Note: For this position, it is necessary to attach your resume in English.
Qualifications:
Job Summary:
Optimize project success at Avanade by balancing resources with both business and individual growth goals. Effectively and efficiently manage Avanade’s resource supply and demand to staff projects with the necessary capabilities and expertise.
As a Scheduling Lead, you will cultivate and maintain relationships among business partners and be accountable for internal customer satisfaction. Acting as the primary point of contact (PoC) for your assigned business area, you will work with, but not limited to, the following various parties at Avanade to successfully manage resource supply and demand: client-facing employees, Sales, Practices Leads, HR Partners, Schedulers from other regions, and fellow Scheduling Leads. Additionally, you will lead a virtual team of Schedulers in designated locations by providing guidance on best practices, ensuring they understand and maintain optimized staffing processes.
Key responsibilities:
- Match Consultant Expertise with Projects: Align consultants' skills and career goals with project needs, ensuring the right fit for each assignment.
- Stakeholder Management & Resource Planning: Work closely with leaders to forecast and meet resource demands, setting clear expectations on availability and supporting opportunity development.
- Maintain and Report Scheduling Data: Ensure scheduling data is accurate and up to date, generating insightful reports.
- Monitor and Report Utilization: Track and report on historical, current, and forecasted utilization, chargeability, and availability. Review and reconcile any gaps between forecasted resourcing and actual timesheets with Practice Leads.
- Enhance Scheduling Systems: Help drive improvements in scheduling processes and systems, integrating with finance and CRM tools for better efficiency.
- Support HR Initiatives: Assist in recruitment, training, and development efforts, contributing to broader HR initiatives.
- Coordinate Cross-Regional Assignments: Manage inter- and intra-region assignments, ensuring smooth transitions for consultants between engagements.
- Facilitate Resource Meetings and Reviews: Lead regular resource meetings, project inductions, and post-engagement reviews, documenting key discussions.
- Primary Point of Escalations: Act as the main point of contact for escalations, ensuring timely and effective resolution of issues.
- Leadership and Guidance: Provide management, support, mentorship, and growth opportunities for other schedulers within the business unit. Oversee team members by dividing responsibilities and supporting training initiatives for new hires. Contribute to area-level initiatives as required.
Skills and experiences
- Stakeholder Management: Demonstrated ability to balance and facilitate the needs of various stakeholders (customers, Business Development, Capability Directors, consultants) in a dynamic environment.
- Microsoft Technology Proficiency: Strong knowledge of Microsoft technologies and MS Office suite
- Organizational Skills: Exceptional organizational and multitasking abilities, capable of meeting deadlines and managing multiple priorities.
- Autonomous and Action-Oriented: Works well independently, making decisive actions under pressure and deadlines.
- Proactive and Responsible: Responsible, taking ownership of tasks while demonstrating persistence and decisiveness.
- Communication and Collaboration: Outstanding written and verbal communication skills, with the ability to interact effectively with diverse teams.
- Professional Experience: 7+ of experience in Project Management, Consulting, Recruiting, Human Resources, or similar fields.
Requirements
- Intermediate English speaking and written ability