Senior Growth Operations Manager
Job Description
**About the Role**
We are seeking a proactive, results-driven Growth Operations Manager to join our team in Tokyo. In this role, you will formulate strategies and drive impactful initiatives that foster platform growth, including new user acquisition, existing user engagement and membership growth. One of the key responsibilities will be to build partnerships with external players to reach and acquire new users to the platform. So far, we have collaborated with partners across payments, telecommunications, entertainment, gaming and many more, and we plan to expand our pipeline to further accelerate growth.
\-\-\-\- What You'll Do ----
1. **Partner Communication and Strategy**\- Negotiate and design collaborative campaigns with external partners in order to achieve our new user growth targets
2. **Stakeholder and Project Management**\- Act as a project manager of campaigns, including communication with both internal and external stakeholders, managing tasks and making data driven decisions to optimize results
3. **Problem Solving**\- Identify and address challenges early, using data and strategic thinking to navigate obstacles and deliver successful outcomes
4. **Data-Driven Insights**\- Leverage data to inform the decisions you make around the strategy and structure of initiatives
5. **Operational Execution and Improvement** \- Lead the execution of initiatives, continuously making improvements in terms of both efficiency and effectiveness of campaigns
\-\-\-\- What You'll Need ----
1. Fluency in Japanese and business level English is required
2. Experience in project management, with a strong drive to proactively build innovative solutions as well as the ability to lead projects to completion in a timely manner
3. Excellent communication skills, including fostering relationships and negotiating with external stakeholders, and managing internal stakeholders
4. Proficiency in data analysis (SQL experience preferred) and a data-driven mindset to inform decision-making
5. Strong problem-solving abilities to navigate and build strategies to achieve the growth challenges
\-\-\-\- Preferred Qualifications ----
1. Experience in designing and executing marketing/promotional campaigns and/or new user engagement initiatives is preferred
2. Experience in operations is preferred
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).