Sr. Net. Design & Acceleration, Speed & Acceleration
Job Description
This role is an individual contributor role based in our São Paulo corporate office and is for a passionate, dynamic, analytical, innovative, hands-on, and customer-obsessed person.
Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and in the most cost-effective way as possible. In this way, Amazon Brazil Supply Chain & Integration Team is looking for an experienced Sr. manager with a strong focus on delivering results, to manage and execute the Brazil Network speed planning and management, working closely with Delivery Experience team, transportation and all the operations teams across the country.
The successful candidate will be able to create, develop, prioritize and drive solutions that result in promise-speed improvement actions, always focusing on customers' experience.
Key job responsibilities
•Develop a detailed strategy to meet Speed requirements and improve Customer Experience (CX) in alignment with business North Star and goals
•Understand and develop a speed improvement plan for all channels in BR building requirements that will be connected with all operations miles and nodes (fulfillment centers, Sort centers, delivery stations, etc.)
• Develop tools and mechanisms to bridge all speed improvements goals
• Work to connect fulfillment and transportation strategy in each mile, to optimize Cost to Serve costs on each channel.
• Develop reports to communicate speed results, as well as analyze the results of each area which may affect speed performance
• Write strategic documents that clearly communicate the supply chain vision to senior leadership
Basic Qualifications
- Experience with program or project management;
- Experience with supply chain;
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership;
- Advanced English.
Preferred Qualifications
- Experience driving process improvements;
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field;
- Knowledge of SQL at an intermediate level, including: compile queries, subqueries, aggregation/grouping, data modification, etc.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.