Sr. Product Manager, Amazon Business
Job Description
Amazon Business is the service which marketplace for procurement (B2B e-commerce) launched in 2017 for all sizes of companies, - from small businesses to global enterprises, universities, schools, and government offices, to discover or compare purchase supplies.
Sr. Product Manager requires launching capabilities for customer and developing Japan-specific solutions that address the unique procurement challenges of Japanese business customers across diverse industries.
As a Sr. Product Manager, you will own the Customer Experience for a key segment of customer and responsible for pricing millions of products. Your responsibilities include identifying opportunities, uncovering experience gaps, defining a vision & clear product requirements, and collaborating with Sales teams and Product teams to launch impactful initiatives that drive business growth.
Your primary focus will be enhancing the customer experience(CX) through strategic improvements to our pricing models and selection offerings, ensuring Amazon Business Japan delivers exceptional value to our business customers.
Key job responsibilities
- Assess voice of customers, identify business opportunities, articulate required customer experience and clarify Japan specific requirements.
- Define those business requirements working closely with sales team and research team, control product development projects and verify / localize products to ensure customer experience working with global product management / development teams.
- Work closely with global Amazon Business Product/Program Management team to understand mid-long term roadmap and reflect Japan specific requirements to roadmap.
- Work with Customer Service, Legal, Finance, Compliance and Tax to assess requirements
- Keep leaderships updated on product roadmap, project status and issues / opportunities in products.
A day in the life
About the team
◆Amazon business intake cases
◆Business Introduction and employee Interviews
◆Welfare and benefits
✓ Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, visit Disability Accommodations
✓ Amazon is striving to be Earth’s Best Employer. Want to learn about Amazon's employee diversity and inclusion efforts? Visit About Amazon
6909360051, 262051techxbiz, 5121540051
Basic Qualifications
- Experience as a product manager or owner
- Bachelor's degree or equivalent
- Experience in product or program management, product marketing, business development or technology
- Experience with end to end product delivery
- Experience working across functional teams and senior stakeholders
- Experience with feature delivery and tradeoffs of a product
- Japanese: Fluent
- English: Fluent
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience in using statistical analysis to identify issues or opportunities for improvement
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.