AWS Office Administrator, AWS Support Engineering
Job Description
AWS Office Administrator
We are looking for a well-organized and self-motivated Office Administrator to join us and become part of the Amazon AWS Support Team! Are you always looking around corners and anticipating needs? Do you believe that details matter? If you answered yes, then apply – this a high impact position!
This exciting role requires superior attention to detail, great organization and prioritization skills, the ability to plan ahead and meet tight deadlines, all while juggling multiple critical requests. A high level of integrity and discretion in handling information, and professionalism in dealing with leaders is important, as is the ability to be flexible and change direction seamlessly. The successful candidate will possess the ability to complete complex tasks and projects quickly with little guidance and react with appropriate urgency to situations that require a quick turnaround. You’ll need to take effective action, and efficiently and proactively solve difficult or complex problems that affect people within the department or other related groups. Exceptional judgment and problem-solving skills are a must. The Office Administrator acts as an extension of the AWS Support team, and will help build effective working relationships inside and outside of the organization. Responsibilities for this position include the ability to think and plan ahead, delegate responsibilities appropriately and manage time effectively.
Other key responsibilities include:
• Organize, execute, and assist with AWS Support team activities (staff meeting agendas, All-Hands meetings, on-sites/off-sites, team social events, etc.). Create agendas and coordinate participants in off-site meetings and deep dive reviews.
• Compile team goals and operational metrics. Track and help drive completion of key deliverables and follow up on outstanding items. Manage and coordinate critical information as it relates to AWS Support facilities and space management; maintain organizational charts and list of all team members in the Amazon facility.
• Scheduling cost effective air/hotel/ground transportation. Build control sheet of AWS Support travel and cost impacts against specified budgets (managing inputs of travel for the AWS site you are supporting).
• Management of complex calendars and scheduling with diplomacy and discretion
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
• Coordinate closely with Workforce Management, Recruiting, Facilities, HR, and other teams within the AWS Support community.
• High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company.
• Serve as representative on department team-building Committee and Peer Recognition Program for AWS Support.
• Have fun at work and help others do the same!
Basic qualifications
• 3+ years of work experience in an executive administrative/ Office Manager capacity
• 3+ years of experience Using Microsoft Outlook, Microsoft Word, Power Point, Workdocs, and Share point.
• Detail oriented, with exceptional organizational skills. Experience building effective communication plans and strategies at the local site level.
• High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company
• Good command of communication skill in English
Preferred qualifications
• Experience working in a Technical Organization/ Hi-Tech environment
• Meets/exceeds Amazon’s leadership principles requirements for this role
• 2+ years working in a Global Organization
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity for this role
We are open to hiring candidates to work in Seoul, Korea and candidates are expected to have proficient communication skills in Korean language.
About the team
About Us
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
Basic Qualifications
- 2+ years of professional or military experience
- 1+ years of working with computers and Microsoft Office products and applications experience
- High school or equivalent
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 2+ years of work experience in an executive administrative/ Office
- Manager capacity.
Preferred Qualifications
- Experience with end-to-end project management
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.