Job Description
Category operations Intern
Sao Paulo - Brazil
Operation & Strategy - Mobility
Intern
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About the company
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
About the team/role
Join our team at 99 as a Categories Operations Intern! In this role, you'll play a key part in identifying new business opportunities and ensuring a balanced marketplace that delivers a good experience for both passengers and drivers. You'll be the focal point for initiatives across our diverse portfolio of categories, including 99Plus, 99electric-Pro, 99Negocia, 99Taxi, and more. Our portfolio aims to expand our core services, meet specific passenger needs, and open up new markets for the company.
The operations environment is fast-paced and data-driven, so we're looking for someone with a strong analytical mindset, attention to detail, and the ability to connect different variables into actionable insights. Communication skills are a essential, as you'll collaborate with various stakeholders, including teams from Marketing, PR, Product, and B2B.
If you're proactive, analytical, and excited about working a dynamic setting, this is the perfect opportunity to make an impact and grow with us!
In this role, you'll be...
Monitoring the operations for each of the categories, providing the team with information on its performance
Developing location-specific analysis to identify improvement/opportunity spots for the operation
Setting passenger and driver campaigns
Creating presentations to provide stakeholder teams with Operations related information and foment discussions
Think about category-specific use cases/value proposition to develop the operation and thrive in this scenarios
Supporting ad-hoc analysis along with other members from the team
We're eager to be in touch because you have...
Analytical profile with advanced knowledge of data tools. Excel/Database/SQL
Communication skills and the ability to connect/engage stakeholders
Previous knowledge building presentations
Analytical thinking and reasoning
The willingness to learn/make category expansion happen
Able to work in a diverse and dynamic environment
A background in Administration/Economy/Engineering or other related fields
Graduation scheduled for the end of 2026
Advanced/fluent English
Base location in São Paulo
You'll love working at DiDi because...
We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
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