Job Description
##### **About the Team**
At Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission and Uber’s GSS (Global Scaled Solutions) org leads several of those capabilities such as synthetic data collection data annotation for AI/ML innovation, localization/internationalization, testing, map editing, digitization programs and more. We have built industry leading tech and ops muscle for the same and are now externalizing these offerings.
Our goal is to establish a dedicated and highly specialized commercial team, facilitating the expansion of our services to cater to both large and medium-sized enterprises. This endeavor is aimed at the company priority “Seed the Future” with incubation of a new business line within Uber.
##### **About the Role**
As a **Client Partner Lead, Japan**, you will drive commercial revenue and manage key enterprise accounts for a new growth area within Uber. You will be a founding team member of the commercial team in Japan and responsible for the strategic direction, scaling and GTM of Uber GSS services and solutions and work with a forward thinking Tech organization to play a pivotal role in our success.
To meet the needs of our ambitions, you will be required to work with a geographically diverse team. Reporting to the **Head of International, Commercial Sales,** you will partner with leadership to align on commercial structure, revenue targets and KPIs to ensure you are delivering on customer needs and exceeding Uber’s revenue targets.
Based on a deep understanding of the GSS capabilities you will drive revenue by demonstrating the value of GSS AI services and solutions to customers. You will utilize your strong network and relationships to help accelerate key partnerships and unlock opportunities.
**Your Impact in Role**
- Identify and secure new enterprise customers directly. This demands establishing relationships with key decision-makers and influencers, understanding their current and future needs, and matching them with the right GSS product/solutions.
- Meet and exceed revenue targets, proactively identifying opportunities to leverage GSS and driving deals to closure.
- Foster a culture of accountability, collaboration, integrity, problem-solving, and high standards within the team, demonstrating experienced account executive skills through coaching, monitoring, development, and strategic leadership.
- Lead executive meetings, demonstrations, and commercial calls as necessary and strategically partner with account management, implementation, strategy, operations, and broader GSS team.
- Build and maintain strong relationships with key clients, partners, and stakeholders. Prepare and present regular commercial reports and forecasts to the leadership team
- Stay current with industry trends and competitor activities. Contribute to refining Uber GSS’ offerings based on evolving customer needs and industry trends. Collaborate closely with the internal product team to communicate customer feedback/requirements and provide market insights to shape the product roadmap
- Develop innovative approaches to work. Refine pitch narratives for global scalability and demonstrate versatility to support business growth. Proactively assist teammates as needed.
**What You Will Need**
- Extensive proven success in a full commercial cycle role (prospecting, outreach, pitching & closing) within a technology environment (SaaS, Tech Services, Tech Solutions, etc.).
- Strong existing relationships with target companies in this space in Japan (eg: Gen AI, Auto, digital or consumer tech, robotics, retail, etc.)
- A strong track record of consistently exceeding multi million dollar revenue targets
- Strong proficiency in Japanese and English; excellent verbal and written communications skills
- Proactive and comfortable working in ambiguous environments
- Strong revenue/forecasting experience. Proficiency in Salesforce and Excel/Google Sheets for reporting, data analysis, and process improvement.
- A collaborative and solution-oriented approach to problem-solving, acting as a trusted partner to the business and stakeholders across the organization
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).