Job Description
Head of Community Engagement and Special Projects
Sao Paulo - Brazil
Government Affairs
Regular
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About the company
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit:
www.didiglobal.com/news
About the team/role
99/DiDi’s International Government Affairs Team is responsible for collaborating closely with key policymakers, regulators and external stakeholders to build a policy environment that supports the needs of our partners and our business. As the world’s leading mobility and convenience platform, with upwards of 50 million trips and deliveries happening on our platform every day, DiDi helps more than 550 million people around the world get where they’re going, and the things that they need. That means providing services for millions of people around the world that are environmentally friendly and safe, while providing opportunities for millions in need of flexible earnings, with an emphasis on diversity and inclusion and the best possible earnings and benefits. The discussion on policy and regulation for urban mobility and convenience has never been more important. The international policy team will play a pivotal role in developing and driving a more informed and thoughtful discussion on relevant policies in this area.
We are looking for a qualified professional to join our Government Relations team, with a focus on community engagement. This person will be responsible for developing and executing relationship strategies with driver partners, ensuring open, transparent, and productive communication.
In addition to engaging with drivers, this professional will play a strategic role in building partnerships with government agencies and nonprofit organizations, focusing on sustainability and social responsibility initiatives related to urban mobility.
In this role, you'll be...
• Develop and implement engagement strategies with driver partners, strengthening communication and collaboration.
• Create and execute an action plan to enhance the relationship between the company and its driver base.
• Monitor the regulatory and political environment, identifying risks and opportunities that may impact 99 and its partners.
• Represent the company in meetings, events, and public forums, advocating for our interests and values.
• Collaborate with Public Policy, Operations, and Communications teams to ensure consistency in the company’s approach.
• Build strategic partnerships with government stakeholders and nonprofit organizations to support initiatives for driver partners.
• Develop and coordinate projects focused on sustainability and social impact in partnership with governments and civil society organizations.
We're eager to be in touch because you have...
• Proven experience in government relations, public policy, or related fields.
• Experience in community engagement, preferably with drivers, gig workers, or similar groups.
• Experience in developing partnerships with governments and nonprofit organizations for social impact and/or sustainability projects.
• Excellent verbal and written communication skills in Portuguese and English.
• Ability to work in a fast-paced and dynamic environment.
• Strong analytical and strategic skills to anticipate challenges and propose effective solutions.
• Strong interpersonal skills and ability to build partnerships.
• Availability for travel as needed.
Preferred Qualifications
• Experience in the technology, mobility, or sharing economy sectors.
• Knowledge of ride-hailing and delivery regulation and public policies related to the industry.
You'll love working at DiDi because...
We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
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