Job Description
Operations & Growth Senior Analyst
Sao Paulo - Brazil
Operation & Strategy - Mobility
Regular
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About the company
If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.
We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).
To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.
Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.
About the team/role
Our
B2B team
is responsible for developing and scaling our
enterprise mobility solutions
, enabling businesses to optimize corporate travel and employee transportation through innovative ride-hailing services. We operate in a fast-paced, data-driven environment where analytical insights and structured processes drive our strategy and execution.
In this role, you'll be...
As a
Senior Business & Growth Analyst
, you will be responsible for driving
data-informed decision-making, optimizing business processes, and identifying growth opportunities
for our B2B mobility solutions. You will work closely with cross-functional teams to analyze performance metrics, improve operational efficiency, and develop strategic initiatives that accelerate revenue growth. Your expertise in
analytics, critical thinking, and process-driven problem-solving
will be key to unlocking new opportunities and scaling our impact.
Key Responsibilities
Leverage
data analysis
to identify trends, measure business performance, and uncover insights that drive strategic decisions.
Develop and optimize
business processes
, ensuring efficiency and scalability in sales, operations, and product initiatives.
Create and maintain
dashboards, reports, and KPIs
to track performance and inform decision-making.
Conduct
deep-dive analyses
to identify bottlenecks, inefficiencies, and growth opportunities.
Collaborate with
sales, product, finance, and operations teams
to align strategies and execute data-driven initiatives.
Support
forecasting, pricing strategies, and market segmentation efforts
to enhance business growth.
Translate complex data into
clear, actionable recommendations
that drive revenue and operational improvements.
We're eager to be in touch because you have...
What We’re Looking For
Strong
analytical skills
with strong capability in data modeling, SQL, and excel
Critical thinker
with the ability to break down complex problems and develop structured, data-driven solutions.
Process-oriented mindset
, with experience in optimizing workflows and implementing scalable operational improvements.
Hands-on experience in
growth analysis, business strategy, or revenue optimization
.
Ability to work cross-functionally and communicate insights effectively to technical and non-technical stakeholders.
You'll love working at DiDi because...
We create user value
We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
We are data-driven
We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
Win-win Collaboration
Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
We believe in integrity
Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
Growth
We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
Diversity and Inclusion
Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.
Diversity & Inclusion
Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.
We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.
We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).
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