Senior Brand Specialist, Consumables
Job Description
Senior Brand Specialist Job Description
Amazon continues to provide shopping experiences that exceed customer expectations. To realize this vision, we are focusing on expanding "Amazon Vendor Services (AVS)," a group of strategic services that support the growth of vendor companies, our business partners, and maximize customer satisfaction.
AVS plays a central role in seamlessly connecting product procurement, sales, and logistics. By providing specialized support across all aspects of retail operations, including strengthening product lineups, optimizing inventory, and marketing initiatives, AVS offers solutions that balance the dramatic growth of vendor companies with maximizing customer satisfaction. At the core of AVS is the Brand Specialist (BS).
The BS is an expert in manufacturing, retail, and e-commerce industries, serving as an insightful and creative practical consultant and partner to vendor companies. BSs are expected to always have the latest knowledge, identify issues through data-based analysis, discover growth opportunities, and present specific solutions. Additionally, BSs are expected to work closely with category teams to contribute to the advancement and innovation of AVS services themselves. Therefore, BSs must demonstrate strong leadership that can flexibly adapt to changes in the times, balance the interests of diverse stakeholders, and consistently deliver solid results.
Main responsibilities include:
• Building long-term trusted relationships with assigned vendors and accurately understanding their needs
• Identifying vendor challenges, developing and promoting strategies that have a clear impact on business
• Providing optimal solutions to unique problems faced by vendors
• Constantly monitoring various business metrics to contribute to reducing opportunity loss and increasing service value
• Collaborating with the AVS central team to contribute to continuous improvement of AVS services
• Collaborating with Organization team to contribute to program/project improvements in Product Family
• Contributing to the improvement of team capabilities as a senior
The ideal candidate has a deep understanding of retail business models and possesses outstanding knowledge in related areas such as strategy development, marketing, and digital advertising. In addition, strong planning and presentation skills are necessary to engage various stakeholders and lead consensus-building persuasively. Above all, practical leadership that can flexibly respond to rapidly changing business environments is crucial. The ability to accurately grasp stakeholder requirements and consistently deliver results is essential.
BSs with these high capabilities will have excellent opportunities to play active roles at the forefront of Amazon. While honing consulting skills, they can lead the cutting edge of the retail industry and be involved in creating new businesses and innovations. Through practice, they can enhance skills in strategy development, data analysis, and project execution, with the potential to expand their roles into management in the future.
Please watch the following videos for more details: Job Introduction: https://www.youtube.com/watch?v=vxQuEpzwEsM
Employee Interview: https://www.youtube.com/watch?v=5mDJsMmYV1U
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Key job responsibilities
Basic Qualifications
- 6+ years of with Excel experience
- 6+ years of account management, project or program management or buying experience
- Japanese language skills: Native or JLPT N1 level
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Ability to lead strongly from strategy formulation to execution as a partner for assigned vendors, utilizing advanced industry and e-commerce knowledge and experience
- Ability to establish partnerships with assigned vendors through regular meetings and timely communication, establishing a solid presence and trust as the face of Amazon
- Ability to empathize, actively build relationships, and persistently negotiate to draw out vendors' true intentions
- Ability to conduct accurate analysis from multiple perspectives, make hypotheses and judgments based on verified data, and explain convincingly
- Ability to propose and implement specific measures to maximize brand value for assigned vendors through the development of brand stores
- Ability to establish a cycle of strategy formulation, execution, and continuous improvement based on thorough analysis of sales data and market trends
- Ability to construct and steadily execute optimal marketing and merchandising strategies in collaboration with assigned vendors to achieve sales and profit targets
- Ability to promote projects while closely collaborating with internal and external departments, pursuing both efficiency and quality
Preferred Qualifications
- Education level: Bachelor's or Master's degree, or equivalent
- Work experience: 6+ years of experience in any of the following: "Business Planning," "Proposal-based Sales," "Project Management/Operation," "Team Management," "Web Marketing," "Web Service Planning," "Data Analysis"
- English: Business Level
- Experience driving direction and alignment with cross-functional teams
- Proficiency in Office Tools: Excel (ability to use functions like VLOOKUP, data processing using pivot tables), Word/PowerPoint for document and proposal creation, Outlook usage for communication tool
- Knowledge of SQL and VBA is a plus if interested
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