Senior Business Operations Analyst, Product Portfolio
Job Description
**About the Role**
We are looking for an individual who has strong operational and analytical skills, a strategic business sense and great stakeholder management. In this role, you will team up with our local/regional operations and cross-functional teams to create and execute winner initiatives that will expand and drive growth of Uber's non core ridesharing products, understanding and better addressing our users pain points, creating solutions that fits each profile and launching, expanding and managing those new solutions of mobility. This is a key position that will allow you to make a big impact on the business and change the way people move in Brazil.
**What You'll Do**
- **Strategic Ownership:** Help develop and implement strategy to achieve business priorities in Brazil.
- **Business Sense:** Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
- **Problem Solving:** Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
- **Process Optimization:** Implement, optimize, and scale core analyses and processes across Brazil, regularly reviewing performance
- **Stakeholder Management:** Maintain productive working relationships with peers and cross-functional partners across operations, marketing, customer support, communications, policy, and legal to implement initiatives
**What You'll Need**
- **+3 years experience** in operations, business consulting, strategic planning, innovation or similar analytical role
- **Data-Driven Mentality:** Make strategic decisions based on data analysis and interpretation. Experience getting in the weeds of data, balanced with the ability to see the big picture
- **English proficiency:** you'll need to be able to interpret and present information in English to various audiences, being engaging and comprehensive, but succinct on your speech
- **Teamwork:** Demonstrate optimism, respect others, and work well in a team. Ability to work with people from diverse backgrounds and responsibilities. Maintains healthy working relationships, even in disagreements
- **Executional Excellence:** Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
- **Planning & Organization:** Ability to create project plans with project stages, milestones, basic interdependencies, and owners
**Preferred Qualifications**
- Experience with **managing an extensive portfolio of product** **s**, being able to understand their specific needs and design tailored solutions to drive growth within each business priority
- **Experience with SQL, Python**
- Knowledge of CRM and **incentive campaigns**
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
\*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [accommodations@uber.com](mailto:accommodations@uber.com).