Senior Carrier Account Manager, Last Mile Account Management
Job Description
The Amazon Logistics (AMZL) Team is responsible for the acquisition, design, construction, operation and management of all facilities in the Amazon Delivery Station Network.
We are looking for a talented professional to join our JP AMZL LMAM (Last Mile Account Management) team who supports the capacity building of AMZL Last Mile network via partnership with DSPs (Delivery service provider) in Japan.
This position is a core management function in DSP AM (Account Management) section responsible for DSP partnership management, capacity building (procurement) for on-going business as well as to achieve long term strategy of AMZL JP.
Specifically, we are responsible for senior level business communication and business development to meet customers demand. This position requires strong ownership for DSP program itself, excellent skill/experience on vendor management and strong passion for innovation for customers.
Key job responsibilities
- Lead senior level communication/negotiation/business development with large size of external vendors
- Identify issue/root cause with limited information and lead communication across functions and build alignment on solution
- Document and analyze with clear and data driven statement for senior level/leadership
- Communicate with business and supporting teams especially from operational, financial, technical point of view
- Take end to end responsibility for Managing contract/payment of partners
- Develop and improve the program with deep understandings on complexity and ambiguous internal/external circumstance
A day in the life
30%: Interactive input/output with stakeholders including overseas
30%: Negotiations with external partner
20%: Program development, planning and reporting
20%: Team management and talent development
About the team
Tenets:
We create the future that customers can receive their package anytime, anywhere and in any way what they want going beyond their expectation.
To customer:
Achieve the best customer delivery experience not bound by current values by building a stable delivery network with various delivery methods and advanced technologies.
To partner:
Become the No. 1 business partner by building a fair and sustainable business model with safety as top priority.
To Company:
Fulfill a function which promote an implementation of sustainable delivery network with low cost, and which Encourage investing for the future
More Information (Japanese Only)
・Department: Last Mile(AMZL)
・Job:Other
・Location:Tokyo Office
*Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Basic Qualifications
- Bachelor’s Degree or equivalent experience
- 5+ years of experience in external vendor management or business development
- Experience of hands-on contribution for senior level business decision making
- Skills in data analysis using at least Excel and documentation for senior-level stakeholders
- Business level of English and Japanese (verbal & written)
Preferred Qualifications
- 5+ years team development and management experience
- Deep understanding of Supply Chain management as well as Finance/Accounting
- Fluent verbal/writing English skill
- Experience of leading large-scale of project with multiple stakeholders
- Desire and ability to learn quickly with strong appetite for knowledge
- Experience on continuous CxO level business communication and decision making.
- Excited about working in a diverse group and contributing to an inclusive culture