Senior RD Manager, HZ RD Team
Job Description
Amazon provides businesses of all types and sizes the opportunity to sell their goods on Amazon platform worldwide. With 300+ million active customer accounts, including 200 million+ Prime customers in Amazon marketplaces, Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area.
Amazon is looking for Senior RD Consultant to join our China team based in Hangzhou. You will have a unique opportunity to help sellers in China to launch global business, reaching Amazon customers around the world, and providing rich selection and improving customer experience to drive Amazon Flywheel. In this role, you will also exercise your online business and category management expertise.
Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. This role provides many opportunities to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.
Key job responsibilities
Formulate targeted seller recruitment plans by working backwards from customers’ selection needs.
Help newly joined sellers quickly land and develop, guide sellers to drive feature adoption to improve customer experience on Amazon.
Review seller performance, provide recommendations on positioning, selection, pricing, sales and advertising operations.
Develop a deep understanding on assigned category, including but not limited to market trends, category insights, competition landscape, and overall ecosystem.
Assist leadership and cross-functional team on overall strategy, providing seller voices to continue improve seller experience and customer experience.
Demonstrate strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession.
Basic Qualifications
- 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Bachelor's degree or above
- Proficiency in Excel and/or other data analysis tools
- Fluency in Mandarin and English is required
- Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task
- Team player with strong persuasion skills able to drive consensus across multiple stakeholders
- Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels
- Good analytical skills. Demonstrated ability to interpret data and make business recommendations
- Genuine and intense customer focus
- Desire to work in a fast-paced, challenging environment Fun to work with!
Preferred Qualifications
- Oversea education/ work experience or MBA are preferred
- Strong data analysis skills
- Flexibility to work across multiple time-zones in multiple languages