Sr. On the Road Manager, ES On the Road Management Team
Job Description
On the Road Manager (OTRM):
As an OTRM you will be working directly with our last mile logistics suppliers. You will be responsible to manage the operational relationship with our suppliers, ensuring capacity availability at the highest performance. You will also lead cross country projects that will improve specific business areas (quality, workload, standards).
The ideal candidate requires strong team leadership experience in the transportation/ 3rd party logistics industry or a similar fast-paced logistics/distribution environment.
Key job responsibilities
-Acting as a interface between Amazon operations and the suppliers and proactively managing the relationship with all deliver service partners (DSPs)
-Ensuring that all suppliers are ready to deliver on their required labor and vehicle requirements for peak period
-Monitoring of performance and quality figures and responding to quality/performance challenges with appropriate action plans
-Be able to work with data to identify trends and generate initiatives to improve metrics (attrition, on time delivery, DPMO)
-Be proficient in project/program management, capable to deal with overlapping priorities
-Communicate to a wide range of stakeholders from on the ground operations to senior leadership
Basic Qualifications
Bachelor's degree or equivalent. We´re building cross-functional teams– and accept a variety of qualifications such as degrees in different fields (preferably logistics, engineering, economic sciences)
At least 2 years of people management experience
Sound business judgment, proven ability to influence others, and strong analytical thinking skills are critical to success in this position
Excellent communication skills (verbal & written) in English and Spanish; structured communication capabilities and senior management-level reporting
Proven experience in contract negotiations and account / supplier management, and the related service level performance tracking
Working experience in relevant industries (preferably in the ecommerce logistics sector)
Confident and skilled in using Microsoft Office applications (Outlook, Excel, Word)
Willing to travel domestically > 30%
Preferred Qualifications
MBA is preferred
Experience in leadership roles
SQL / Data Analysis Skills are beneficial
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