Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in a cybersecurity practitioner, cybersecurity consultant, or technical cybersecurity solution Customer Success Manager role working with SIEM, SOAR, and threat intel.
- Experience working with SoC teams and executive security stakeholders.
- Experience architecting, developing, or maintaining secure SecOps solutions (SIEM and SOAR).
- Experience with managing internal or external customer-facing projects to completion while working with cross-functional teams.
- Ability to communicate in English, Portuguese and Spanish fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in security architecture or security engineering.
- Experience in Cloud Security delivery in a customer-facing role.
- Experience understanding cybersecurity landscape, SIEM and SOAR migrations, detection strategies, incident response, and automating SoC workflows.
- Excellent communication, written, presentation and problem-solving skills.
About the Job
The Google Cloud Security Customer Success team guides customers through the moments that matter most in their SecOps and cloud journey to help businesses thrive. This team helps customers transform and evolve their business through the use of Google’s global network and SecOps products. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
As a Security Advisor, you will provide excellent technical guidance to customers adopting Google Cloud Security (GCS) products (SIEM, SOAR, and Google Threat Intelligence). You will provide prescriptive guidance in ensuring customers receive the best of what GCS can offer and you will ensure that customers have the best experience in migrating, building, modernizing, and maintaining SecOps and GTI products. Additionally, you will work with Product Management and Product Engineering to drive excellence in Google Cloud products and features. Google Cloud accelerates every organization’s ability to digitally transform its business and industry, even in security. You will deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help SoC’s manage their needs more efficiently and sustainably.
Responsibilities
- Work with customer System on a Chip (SoC) teams, client executives, and partners to manage and deliver successful SecOps advisory services, serve as a cloud security and SoC subject matter expert and a trusted advisor to decision makers throughout the engagement.
- Work with Customer Success and PSO resources, Product, and Engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets.
- Interact with Sales, Partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes.
- Travel approximately 10% of the time for client engagements.